 |
10 Free CEU Bucks Courses LOGIN — NATA Members LOGIN — Non-Members of NATA Quiz Center Guidelines FAQ's |
Quiz Center FAQs |
|
How do I access my 10 Free CEU Bucks (Formally 10 Free CEUs)? I don't have a credit card, but I want to take one of the online courses. What do I do? I've found the quiz, but where do I find the actual course materials? I can hear the sound of the video, but can't see a picture or vice versa. What should I do? What if I can't watch the whole course in one sitting? Help… I can't log in! I just bought a Quiz… where is it? I accidently purchased the wrong quiz. How do I get a refund? I failed a quiz. Can I retake it? How/Where do I report my CEUs? I am having problems reporting my CEUs online need help. How do I get a transcript of all CEU hours I have reported to the BOC? How do I get a replacement CEU certificate for attending my District Meeting? How do I get a replacement CEU certification for my attendance at the Annual Meeting? What is NATA’s approved provider # for the Annual Meeting? I am trying to purchase a quiz and am being prompted to enter my credit card info. What do I do? My credit card won't go through. What do I do? What if I can't complete the whole quiz in one sitting? The course video unexpectedly. |
|
How do I access my 10 Free CEU Bucks (Formally 10 Free CEUs)?
IMPORTANT: DO NOT hit the back button or double-click during your purchase!!! If you are prompted to enter your credit card information even though you should have Free CEU Bucks available to you, please contact Membership for further assistance. |
|
| I don't have a credit card, but I want to take one of the online courses.
What do I do? If you have free CEU Bucks, a credit card is not required to purchase a quiz. Please contact Membership for assistance. If you need to pay for the Quiz but do not have a credit card, call 1-800-879-6282. |
|
| I've found the quiz, but where do I find the actual course materials? Please visit this link: http://www.nata.org/members1/quizcenter/freeceus.cfm |
|
| I can hear the sound of the video, but can't see a picture or vice versa.
What should I do?
Make sure that you have Adobe Flash loaded to your computer. You can download this program at http://www.adobe.com/shockwave/download/download.cgi?P1_Prod_Version=ShockwaveFlash. You should also make sure you have the most updated version of Quick Time on your computer, which is available for download at http://www.apple.com/quicktime/download/. |
|
| What if I can't watch the whole course in one sitting? No problem. You can exit anytime (just logout of the Quiz Center) and return to complete the course. |
|
| Help… I can't log in! If you are a member and are unable to log in, please contact Membership for assistance. If you are a member, your Username is your NATA Member Number and cannot be changed. If you are a non-member and can’t log in, please contact the Web Designer for assistance. |
|
| I just bought a Quiz… where is it? All of the quizzes you have purchased will be visible Under "Your Quizzes" at the top of your Quiz Center account. Example: Quiz: Communicating Confidence Description: Home Study CEU Quiz CEUs: 1.0 CEUs Purchased: 01/12/2009 Status: Click here to answer 10 remaining questions Printable Copy: Click here for a printable copy of this quiz Just click on "Click here to answer 10 remaining questions" to get started. You can also return to this link, should you need to stop a quiz in progress, and finish at another time. We encourage you to take your time and answer questions carefully, as you may only take quizzes once. |
|
| I accidently purchased the wrong quiz. How do I get a refund? If you accidently purchased the wrong quiz, please contact the Web Designer at 972-532-8825. |
|
| I failed a quiz. Can I retake it? Because our quizzes are open-book, you may not retake failed quizzes at this time. |
|
| How/Where do I report my CEUs? You must report your CEUs to the Board of Certification. |
|
| I am having problems reporting my CEUs online need help. Visit the Board of Certification or call the BOC at (877) 262-3926. |
|
| How do I get a transcript of all CEU hours I have reported to the BOC? Visit the Board of Certification or call the BOC at (877) 262-3926. |
|
| How do I get a replacement CEU certificate for attending my District Meeting Contact your district directly. Contact information can be found on the NATA Web site under the “About NATA” drop-down menu. |
|
| How do I get a replacement CEU certification for my attendance at the Annual Meeting? Contact NATA and request to speak with a member of the Meetings Department. |
|
| What is NATA’s approved provider # for the Annual Meeting? P100 |
|
| I am trying to purchase a quiz and am being prompted to enter my credit card info. What do I do? This often happens because you have entered the Non-Member section but are actually a Member. Please visit the link below and try again. http://www.nata.org/members1/quizcenter/main.cfm If you still are asked for credit card information, call 1-800-879-6282. Note: YOU MUST BE LOGGED IN AS A MEMBER IN ORDER TO UTILIZE YOUR FREE CEU Bucks!! |
|
| My credit card won't go through. What do I do? If you are in a foreign country, we must process your order by phone. Please contact the Web Designer for assistance at 972-532-8825. |
|
| What if I can't complete the whole quiz in one sitting? No problem. You can logout anytime and login again later to finish the quiz.. |
|
| The course video unexpectedly. If you are using a wireless internet connection, directly connect your ethernet cord from your computer to your modem. If you are accessing courses at your place of business or a government/educational institution, firewall settings may prevent you from viewing video content. You may need to view from another location or have your internet security settings changed locally. |
|